COA Trip Policy

1. Please call the COA office at 978-929-6652 to make trip reservations before sending in your check. Trips are open to seniors from outside Acton.
2. Payment is due as specified in each trip description. Unless the trip description states otherwise, refunds will only be issued if a trip is canceled by the COA, someone on the waiting list can take your spot or you find someone to go in your place.
3. Unless otherwise specified in the trip description, make checks out to: “Friends of the Acton COA.” Drop payment off at the Senior Center or mail to: Acton COA, 30 Sudbury Road, Rear, Acton, MA 01720. Make a separate check for each trip. Checks are typically cashed after the trip.
4. The bus leaves from the Senior Center overflow parking lot (second entrance into the 30 Sudbury Rd. complex). You may park there or in the main lot close to Sudbury Rd.
5. The Friends of the Acton Council on Aging offer partial trip scholarships for those in need. Call COA Director Sharon Mercurio at 978-929-6652 for more information.
6. Always bring your FILE OF LIFE card with you on trips. Extra copies are available at the Senior Center. Please make sure all sections of the card are complete and up-to-date.
7. Trip attendees must attend each segment of a day trip and may not stay behind on the bus.
8. If you are not self-sufficient or have special needs, you must travel with a companion who can provide assistance for you. Call the COA for details if you are uncertain of the demands of a trip.
9. If a senior has a medical emergency on a trip, the trip leader will procure medical assistance as needed but cannot accompany someone to the hospital.
10. Sometimes due to weather or other unforeseen circumstances, a portion of the day trip itinerary may be canceled. In that case we will try to provide a substitute activity. Whether a boat ride is a “go” in inclement weather is decided by the boat company.